If you make a verified offer that is countered by the Dealer, the funds for your original offer will be released. Depending on your financial institution, the release may take up to 5 days to appear on your account.
If you accept the Dealer's counteroffer, your card will be charged for the Dealer's counteroffer amount.
If you decide to counter the dealer's counter offer, a new hold will be placed on your card for the amount of your counter offer + fees and shipping.
If you choose not to accept the dealer's counter offer, please do not take action to Accept or Counter. The funds for your original offer will be released.
If the dealer doesn’t accept the counter offer, the funds for your original offer will be released. We will also release funds if the offer expires after the 72 hour expiration window.
The process is the same whether you are making an offer on 1 item or making an offer on a product where more than one is available.