Smaller items and decor are generally shipped via UPS, FedEx or USPS and typically take 3-10 days for delivery. Following a purchase our customers will receive an email confirming the carrier name and tracking number. We ask that all of our Dealers ship their item within 3 business days following a sale.
For larger items and furniture we schedule all orders within 1 business day following a sale and our buyers and Dealers receive an update with the carrier name and tracking number via email. This detail is also available on your DECASO dashboard under My Purchases or My Sold Items. Most larger items are picked up within 10 business days following receipt of a tracking number. Our DECASO White Glove Delivery shipping partners will handle any needed wrapping and/or packaging and all items are insured for the full sale price.
Following pickup, local deliveries typically take 7-10 days, and longer distance deliveries typically take about 3-6 weeks. In some cases, delivery can take up to 8 weeks. This typically happens when the seller and/or buyer are located in smaller or more remote markets where DECASO White Glove Delivery pickup and delivery frequency is only once or twice per month.
Most larger items require special handling and must be shipped using specialized shipping partners. If an item can be safely packed to move through lower cost small package (UPS/FedEx etc.) or freight channels, we do so.